Develop effective communication skills

Our Effective Workplace Communication solution features best-selling programs that build those communication skills that lead to individual, managerial, and organizational success.

Poor communication goes largely ignored

Interpersonal communication consistently appears on lists of the most-valued employee and managerial skills. Yet 57% of employees report not being given clear directions, and 69% of managers are uncomfortable communicating with employees. 

Effective workplace communication requires the following important skills:


Speaking and listening effectively


Building trust and rapport


Mastering inclusive and respectful communication

Enabling successful group decision making


Preview each course 

  1. Groupthink

    Using the Space Shuttle Challenger disaster as a backdrop, this classic program shows the "groupthink" phenomenon and the questions that led to the concept of making&nbsp...

    22 min
  2. The Abilene Paradox
    The Abilene Paradox

    This long-time bestselling program keeps teams from heading in the wrong direction.  It shows group leaders and managers how to avoid "false consensus" and cultivate...

    26 min
  3. Communication Counts: Speaking and Listening for Results
    Communication Counts: Speaking and Listening for Results

    A lack of communication can be costly to any organization. This video depicts 6 common communication problems and how to avoid them.

    19 min
  4. How to Connect in Business in 90 Seconds or Less
    How to Connect in Business in 90 Seconds or Less

    Your company and employees will reap benefits from this presentation long after the video has ended. They'll learn how to make a quick and genuine connection wi...

    16 min.
  5. Respectful Communicator: The Part You Play
    Respectful Communicator: The Part You Play

    Going beyond communication "basics," this video depicts the art of respectful communication--including being mindful about the way you come across, and showing others their input is valued.


    18 min

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